Multifamily properties are one of the most challenging environments for delivering Internet access, and student housing is the most challenging type of multifamily properties. College students tend to be the most discriminating and demanding of all broadband customers. Therefore, it stands to reason that a good qualifier for Internet service providers would be how well they manage student housing.
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In April, at the Broadband Properties Summit, we introduced an extension of this column in the form of a panel discussion. The discussion of performance metrics is evolving quickly. However, if we hope to do more than talk about issues, developers and service providers need a much better understanding of underlying business drivers. Many developers do not understand what is required to deliver highly stable, reliable Internet services....
The design review is the first and arguably most important step in the communication process between the developer and the service provider. This is where you confirm that the operation of the property communications infrastructure is consistent with your business objectives and clearly understood. This is also where you make sure any design and operational guidelines are clearly understood and incorporated into the deliverables portion of the service...
Last month, we examined how the dynamic requirements of Internet based services challenge traditional static network design practices. However, more stringent network design requirements create business as well as technology challenges. To keep operating costs under control, ISPs have learned to limit the range of network equipment they support. MDU developers, frustrated with the lack of consistency among geographically diverse properties, are...


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Managed Services Ideal for Technology Needs of Student Housing.